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Returns

You may return or request a replacement for any item within 30 days if you are not completely satisfied. Fill out a Returns Form and send it with the item in the original box (if possible). We recommend you insure your returns. Also fill out this form if you received damaged or extra items. We will be happy to replace any damaged item at no charge to you. If you prefer, we will issue a refund check or credit your account. We will pay for return shipping on defective items or items packed in error.

Mail your return to:
SERRV
P.O. Box 365, 500 Main St.
New Windsor, MD 21776-0365

If you have any questions, please call Customer Service at 1-800-422-5915.




Comments from around the World
Our artisans were kept busy the whole year. That guaranteed food on their table, shelter for those who pay rent for their houses, clothing for their families and most importantly, school needs for their children. Health matters are also taken care of. - Joseph Muchina - Trinity Jewellery Crafts, Kenya.



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